| Issue ID | 1302552 |
| Internal NHTSA # | 10888754 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E350 |
| Model Year | 2011 |
| File date | 19/07/16 |
| Component | SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2011 mercedes-benz e350. While driving 50 mph, the contact noticed an abnormal smoke odor in the vehicle. The contact stated that the heating element in the driver seat became overheated and burned through the leather seat cushion and the contact's pants. There were no injuries. The vehicle was not taken to be diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 87,890. The vin was unavailable. |
| Vehicle Mileage at Failure | 87890 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | POOLESVILLE, MD |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |